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Course information Soft Skills

Communication Skills

Effective communication and practical behaviours for stronger workplace performance and relationships.

Effective communication and practical behaviours for stronger workplace performance and relationships.

Cover image for Communication Skills

This course focuses on effective communication and the behaviours that improve performance and interaction in the workplace.

Learning objectives

Effective communication and practical behaviours for stronger workplace performance and relationships.

Prerequisites

Review the programme and access requirements before you begin.

Who this course is for

Workers, team leaders, front-office and customer-service staff, professionals, and anyone who wants to strengthen interpersonal skills.

Course information

Declared duration
14400 minutes
Responsible party
Dott.ssa Giulia Romano
Sponsors
GRUPPO MAGISTRA

What you will study

This is an overview of the lessons. Learning materials and activities are available after access through a training plan.

  1. Foundations of Effective Communication

    Required

    • Reading
    • Video
  2. Communication and Interaction in the Workplace

    Required

    • Reading
    • Video

Completion and certificate

No certificate template is currently approved in this language. Course completion does not by itself guarantee a downloadable certificate; contact the organization for details.

  • Complete all required lessons and their required activities.
  • Pass the final course assessment.
  • Submit the final questionnaire.
  • Days available from your first actual course access: 60

Available through these training plans

Enrollment and access always start from an eligible training plan.

  • Free enrollment

    Gruppo Magistra learning pathways

    A complete selection of courses designed to support clear, accessible, and practical learning.

    View training plan